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About Us

Our values

Working at Vancity means working for an forward-thinking organization that is committed to living our values in how we do business.

So what does it mean to “live our values in how we do business”? It means that members are more than just customers – they're neighbours, co-owners of Vancity and people just like you and me.

It means your job will be to protect members' assets and give them the best return on their investments, because it's your credit union too. It means that when Vancity earns a profit, we all profit – through member dividends, profit sharing and investments in the communities where we live and work.

Statement of Values and Commitments

In 2000 we created a Statement of Values and Commitments to guide our business and the role we play in the communities we serve now and in the future.

When you join Vancity, you'll join a team that lives the values of integrity, innovation and responsibility every day.

  • Integrity means that we act with courage, consistency and respect to do what is honest, fair and trustworthy.
  • Innovation means that we anticipate and respond to challenges and changing needs with creativity, enthusiasm and determination.
  • Responsibility means that we are accountable to our members, employees, colleagues and communities for the results of our decisions and actions.


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